Information regarding the Personal Data Controller:

“SignalPro EOOD” is a company registered in the Commercial Register of the Registry Agency with UIC: 207985264, e-mail: office@signalpro.bg, tel: 0882578060.

Grounds and purposes for which we use your personal data

We process your personal data on the following grounds:

• The Terms and Conditions for using the Website;
• Your explicit consent – the purpose is specified for each individual case;
• When provided for by a legal obligation;

In the following paragraphs, you will find detailed information regarding the processing of your personal data depending on the grounds on which we process them.

For the performance of a contract

We process your personal data for the purposes of using the Website in accordance with the rules of the terms and conditions

Purposes of processing (where applicable):

1. establishing your identity;
2. providing the functionalities of our website

On this basis, we only process personal data in connection with the user profile you have created.

Data collected on this basis is deleted 2 years after the termination of the contractual relationship, whether due to the expiration of the contract, termination, or any other reason.

With your consent

We process your personal data on this basis only after your explicit, unambiguous, and voluntary consent. We will not impose any adverse consequences on you if you refuse the processing of personal data.

Consent is a separate basis for processing your personal data, and the purpose of the processing is stated therein and is not covered by the purposes listed in this policy. If you provide us with the relevant consent, and until its withdrawal or the termination of any contractual relationship with you, we prepare suitable product/service offers for you by performing detailed analyses of your basic personal data;

Data we process on this basis:

On this basis, we may process personal data for direct marketing purposes, including website usage data and social media profile data.

Provision of data to third parties

On this basis, we may provide your data to marketing agencies, Facebook, Google, or other similar entities.

Withdrawal of consent

Consents provided may be withdrawn at any time. The withdrawal of consent does not affect the performance of contractual obligations. If you withdraw your consent for the processing of personal data for any or all of the methods described above, we will not use your personal data and information for the purposes specified above. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

To withdraw the given consent, you only need to use our site or simply our contact details.

When we delete data collected on this basis

Data collected on this basis is deleted upon your request or 12 months after its initial collection.

How we protect your personal data

To ensure adequate data protection for the company and its clients, we apply all necessary organizational and technical measures provided for in the Personal Data Protection Act.

The company has established rules to prevent abuse and security breaches, which supports the processes of safeguarding and ensuring the security of your data.

For maximum security during the processing, transfer, and storage of your data, we may use additional protection mechanisms such as encryption, pseudonymization, etc.

User Rights

Every User of the site enjoys all rights for the protection of personal data according to Bulgarian legislation and European Union law.

The User may exercise their rights by sending a message to our email.

Every User has the right to:

• Information (in connection with the processing of their personal data by the controller);
• Access to their own personal data;
• Rectification (if the data is inaccurate);
• Erasure of personal data (the “right to be forgotten”);
• Restriction of processing by the controller or the personal data processor;
• Data portability between different controllers;
• Objection to the processing of their personal data;
• The data subject also has the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning the data subject or similarly significantly affects them;
• The right to judicial or administrative redress in the event that the data subject’s rights have been violated.

The User may request erasure if one of the following conditions is met:

• The personal data is no longer necessary for the purposes for which it was collected or otherwise processed;
• The User withdraws their consent on which the processing is based and there is no other legal ground for the processing;
• The User objects to the processing and there are no overriding legitimate grounds for the processing;
• The personal data has been processed unlawfully;
• The personal data must be erased for compliance with a legal obligation under Union or Member State law to which the controller is subject;
• The personal data was collected in relation to the offer of information society services to children and consent was given by the person with parental responsibility for the child.

The User has the right to restrict the processing of their personal data by the controller when:

• They contest the accuracy of the personal data. In this case, the restriction of processing is for a period that allows the controller to verify the accuracy of the personal data;
• The processing is unlawful, but the User does not want the personal data to be erased and instead requests the restriction of its use;
• The controller no longer needs the personal data for the purposes of processing, but the User requires it for the establishment, exercise, or defense of legal claims;
• They object to the processing pending verification of whether the legitimate grounds of the controller override the interests of the User.

Right to portability.

The data subject has the right to receive the personal data concerning them, which they have provided to a controller, in a structured, commonly used, and machine-readable format and has the right to transmit those data to another controller without hindrance from the controller to whom the personal data was provided, where the processing is based on consent or a contractual obligation and the processing is carried out by automated means. When exercising their right to data portability, the data subject has the right to have the personal data transmitted directly from one controller to another, where technically feasible.

Right to object.

Users have the right to object to the controller against the processing of their personal data. The personal data controller is obliged to terminate the processing unless they demonstrate compelling legitimate grounds for the processing which override the interests, rights, and freedoms of the data subject, or for the establishment, exercise, or defense of legal claims. Upon objecting to the processing of personal data for direct marketing purposes, the processing should be terminated immediately.

Complaint to the supervisory authority

Every User has the right to file a complaint against the unlawful processing of their personal data with the Commission for Personal Data Protection or the competent court.